A primary challenge for organizations during the global pandemic is running remote operations securely and efficiently as new and malicious threats are rapidly introduced into the cybersecurity landscape. Getting digital identity management right is a key part of the solution. This first article in a two-part series on digital identity and authentication processes discusses – with commentary from identity experts at Venable, ServiceTitan, Microsoft and Google – how the pandemic has shifted the virtual landscape, the identity aspects of the SolarWinds incident, the Zero Trust infrastructure and some of the identity management challenges firms are facing. The second article will offer a framework for approaching an identity-centric cybersecurity program. See “Critical Components of a Hedge Fund Manager Cybersecurity Program: Resources, Preparation, Coordination, Response and Mitigation” (Jan. 15, 2015).