Preparing for the Post‑Pandemic Operating Environment

Although the coronavirus rages on, with vaccines slowly being administered, it is becoming easier to envision an end to many of the disruptions and dislocations the pandemic has caused. Regardless, some changes necessitated by the pandemic are likely to be permanent. A recent GAIM Ops Connect program examined how the pandemic has accelerated existing trends toward product customization, use of technology and outsourcing; its impact on talent pools, fee structures, fundraising and emerging managers; and ways managers may structure their offices and operations in the post-pandemic world. The program was moderated by Alan Flanagan, managing director and head of fund services at BNY Mellon, and featured Michael Fastert, COO and chief legal officer at TIG Advisors, LLC; Carlos Ferreira, managing director and head of investment operations at PAAMCO; and Nicole J. Macarchuk, COO and GC at Angel Island Capital. This article outlines the speakers’ core insights. For coverage of another recent GAIM Ops Connect program, see our two-part series “Practical Lessons From OCIE’s Risk Alert on Compliance Issues for Private Fund Managers”: Part One (Nov. 19, 2020); and Part Two (Dec. 3, 2020).

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